Worldwide Shipping Package Includes:
We are proud to offer international shipping services to over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS, FedEx, or DHL, based on your choice
Yes. We provide shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive at your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Indonesian Rupiah (IDR)
Malaysian Ringgit (MYR)
Philippine Peso (PHP)
Saudi Riyal (SAR)
Singapore Dollar (SGD)
US Dollar ($)
In Belarus the parcel was very long, more than 60 days. The product corresponds to the description, everything works fine.
Everything is fine, everything glows, burns, blinks. The price is normal. delivery-msk-4days via cdek to Kvart. I recommend!
In Samara delivered in 5 days, delivery to the door. Here they wrote that the buyer does not put batteries, in my case it was immediately in the remote control. After mounting the tape noticed that one diode does not work correctly, the photo I will apply to the recall. It spoils all the impressions
it’s awesome! make sure y’all have a fresh CR2025 button battery on you though, because they don’t come with batteries included. but other than that, really good!
Everything is fine, brought the courier to the house. Remote Control, on this you need to direct to the control unit.
Lenin is very thin. But for this money is normal. So there's nothing to complain about. There was a parcel for a long time. But the store here is not what
The parcel was long, 40 days. Everything works. There were no batteries in the remote. While satisfied.
I order repeatedly these tapes. Not exactly in this store, but in general. Enough of them on average for one year. Then gradually lose brightness, or partially stop working LEDs, if the color with the remote control like this, then gradually begins to decrease the number of modes and colors. But in general, I think such a product is normal in terms of price-quality ratio. This tape has a good sticky base in comparison with many previously ordered. Perfectly stuck not only to the stretch ceiling, but also to vinyl refrained wallpaper.
Delivery from Russia-5 days to the Moscow region. The tape is excellent, there was one defect, one section did not work in the photo can be seen, for me it is not critical for the room quite enough. The evaluation did not reduce. Seller success and more carefully check before shipping.
The product came quickly everything works packed so it all corresponds to the description in the set of batteries no in the remote I advise the producer