Include in your order: (See image below)
- What area to place the engraving
- The Font number
- The engraving wanted
Include in your order: (See image below)
We are proud to offer international shipping services to over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS, FedEx, or DHL, based on your choice
Yes. We provide shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive at your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The wallet is fully consistent with the sample, the workmanship is very good genuine leather, the order is well packed, there are tabs to maintain the shape, the store added a gift case, at my request the Need logo, the seller promptly answers the questions, the order is very satisfied, the track will be tracked completely, I recommend.
very accurate work, but terrible smell. each night put it into cold place to wind uo, doesnt help, after walkimg all day in jacket smells again. name cutting is lazer cut, not stamp, looks different from original print Jeep. store put little gift. thanks :) but didnt comunicate on messages..
10.12 made an order, 27.12 received at the post office, a super purse, took her husband for the new year as a gift, declared on January 1 to receive, but arrived earlier, which I am very glad, my husband liked the gift (gave before I could not resist), stitched neatly, smoothly, without stormy odors, asked for engraving, chose the font, the store's request fulfilled, natural leather, I advise to order, the seller a huge thank you for the excellent goods
I'm very happy with the wallet! It is made of soft leather, a bunch of compartments, looks plump. All as in the photo. Came for a month, right before the new year. Made an order on November 26, came on December 24. The store sent the order in a couple of days (considering that I ordered the inscription). The seller put a present-bracelet with a heart.
I order for the third time. So far there were no complaints about quality and delivery. This time the purse came with a small marriage, was not completely stitched seam. But! The store immediately replied, acknowledged the error and agreed to refund part of the amount for compensation and offered a discount for the next order. Excellent Product, excellent attitude to the buyer! Definitely 5 stars.
The wallet is excellent. Thanks to the store. I recommend to everyone.
The shovel is even in itself, very similar to the skin, but it's not for sure. How long his life will show. Made normally, compartment for small things with lining, I hope not break. Packed was just super as high quality, along with the transport package was in a branded bag of fabric and wrapped in papyrus paper. It was engraved, but it was not fatal, although a little offensive. In general, the purchase is satisfied, the store respect, I recommend to buy.
The goods came intact and safe the parcel is not damaged! Everything corresponds to the description, the store put the pendant, the certificate for $2! Thanks to the seller, the engraver with the name did not do! The seller is very sociable, i recommend this seller to everyone! The goods came very quickly within a few days!