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Victure PC420 Baby and Pet Monitor Security Camera 1080P Wireless Indoor Home Security Camera with Two-Way Audio Motion Detection and Night Vision for Baby, Pets, Nanny, Elderly and Persons with Special Needs And Disabilities Compatible with iOS & Android System

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Amazon.co.uk: Victure: 主页

1

Questions Commonly Asked:

Customer asked recently

Q: How to tell the difference between Victure PC420 and PC420 PRO?

A: We update the logo on the camera body to tell the difference. The new model writes “Victure” on the camera, while the old writes a “triangle”.

Q: What different function is from Victure PC420 and PC420 PRO?

A: The new PC420 PRO camera is added SOUND DETECTION function and works with Alexa for customer voice.

Q: Does these 2 models work with different apps?

A: Yes. The Victure PC420 old model works with IPC360 APP. while the new model works with Victure Home APP–A new APP designed by Victure.

Q: If I tried so many times but failed to connect, what should I do ?

A: Please ask for help via the app or the mail box in the user manual and then we can help you out.

Q: Where can I use this camera?

A: You can use it in the living room, baby room, bedroom etc to care the baby, pet, elderly or the one you loved.

3

Victure Wifi Camera Baby Monitor Indoor Security Camera

Night Vision, Motion Alerts, 2 Way Audio

Victure Wi-fi Camera Indoor Security Camera helps you keep an eye on your house, baby, pet and even when you are out, provides you and your loved ones enough security. While movements be monitored, this WiFi camera will send notification to your mobile phone via Victure Home app instantly. You can talk with your loved one through 2 way audio function too.

  • Size: 65*125 mm
  • Wide-angel: 120°
  • Application: IOS & Android
  • TF card(NOT INCLUDE): 8-64G/C10
  • Infrared light: 850nm 8PCS, range up to 914 cm
  • Night Vision: IR-CUT Filter will switch automatically
  • Functions: anti-noise, 2-way audio, night vision, motion detection
  • Motion Detection
  • Two-way Audio
  • Automatic Night Vision
  • Cloud/SD card Storage
  • WIFI Conection
  • Baby/Pet/Nanny monitor

Main Functions

Brand:
Victure
Color:
White
Alert Type:
Audio And Motion
Wireless Communication Technology:
Wi-Fi
Power Source:
Corded Electric
Video Resolution:
1080p / 15fps
Item Dimensions:
3.14 x 3.14 x 4.9 inches
Application:
Victure Home APP
Viewing Angle:
120°
Storage Option:
Micro SD Card / Cloud
Infrared Night Vision:
8pcs 850nm IR LEDs
Item Weight:
7.8 ounces

SHIPPING AND DELIVERY

We are proud to offer international shipping services to over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS, FedEx, or DHL, based on your choice

Do you ship worldwide?

Yes. We provide shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive at your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Amazonia Family (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://amazoniafamily.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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